Privacy Policy

This Privacy Policy explains how General Software Co Limited (trading as Tonerink, NZBN 9429030362413) ("we", "us") collects, uses and protects your personal information in accordance with the New Zealand Privacy Act 2020.

What we collect

We collect information you provide when you place an order, create an account or contact us: your name, delivery address, email address, phone number and order history. Payment card details are processed securely by our payment providers and are not stored on our servers.

How we use it

We use your information to process and deliver orders, provide customer service and warranty support, send order-related communications, and (only with your consent) send marketing emails, which you can unsubscribe from at any time.

Sharing

We share information only with service providers needed to fulfil your order, such as courier companies and payment processors. We do not sell or rent your personal information to third parties.

Security and retention

Our website uses SSL encryption. We keep personal information only as long as needed for the purposes above or as required by law (for example, tax records).

Cookies

Our website uses cookies to keep your shopping cart working and to understand site usage (analytics). You can disable cookies in your browser, though some features may not work.

Your rights

Under the Privacy Act 2020 you may request access to, or correction of, the personal information we hold about you. Contact us at order@tonerink.co.nz or 09-576 0834, or write to 47A Hope Farm Avenue, Pakuranga Heights, Auckland 2010, New Zealand. If you have a privacy concern we cannot resolve, you may contact the Office of the Privacy Commissioner (privacy.org.nz).

Last updated: 26 August 2026